In an age where everything is automated you can service your customer’s needs and interact with them through chatbots. Often also referred to as talkbots, chatterbots, bots, interactive agents or an Artificial Conversation Entity (ACE), chatbots are essentially a computer programme, which conducts a conversation via auditory or textual methods. They’re super handy, particularly as…

internet of things

“The most profound technologies are those that disappear. They weave themselves into the fabric of everyday life until they are indistinguishable from it”. Mark Weiser, The Computer for the 21st Century It’s reasonably likely that you’ve heard of the phrase, Internet of Things (IoT). It’s a concept that’s been steadily growing into mainstream consciousness over…