In an age where everything is automated you can service your customer’s needs and interact with them through chatbots. Often also referred to as talkbots, chatterbots, bots, interactive agents or an Artificial Conversation Entity (ACE), chatbots are essentially a computer programme, which conducts a conversation via auditory or textual methods. They’re super handy, particularly as…

Not all calculations used in insurance are used to calculate premiums or risk. Many of them are used to help investors make sense of an insurance business’s financial position. This is important, particularly to those who work in the insurance industry, because it enables you to make conclusions about the long-term viability of a business….