In a lot of ways the insurance industry has struggled with technology. Industry adoption of new technologies runs far behind other financial services sectors. Consumers have latched on to price comparison websites to drive down margins for brokers and insurers alike. Customers expect service across a whole range of contact points that didn’t so much…
Mobile applications are becoming more and more significant in the way consumers choose to do business. Yet despite that; less than 10% of British customers are interacting with their insurers in this way. That means there’s significant opportunity in the market for insurers ready to invest in mobile applications. We’ve put together 5 reasons for…
If you want to know if your investment in IT is making the best impact on your brokerage; here’s our step-by-step checklist to see if you’re really getting the most from your digital investments. 1. Is IT automatically involved in marketing ideas? It may seem a bit strange but if marketing decides that a new…
