Dogs are often considered loyal animals. They’ll stick with you through thick and thin typically regardless of how often you take them out for walks or give them treats. The same, however, could not be said for customers of the insurance industry – but this is through no fault of their own. The insurance industry,…
Insurance as an official financial product started in the 18th century, and since then, the system has been constantly defrauded. In general, insurance fraud can be divided into two categories: criminal fraud, which is perpetrated by professionals habitually trying to milk the system and cultural fraud, which is a genuine claimant being opportunistic or exaggerating…
When it comes to doing business there’s constant pressure to have a social media presence, particularly if you want to engage with your clients, put your brand on the map or if you want to sign up new customers. But when it comes to Twitter, is it worthwhile having an account? I mean, how much…
Artificial Intelligence (AI) has been the stuff of sci-fi geekdom for decades. Of course, for those of us of a certain age, our notion of super-intelligent, sentient machinery has been shaped somewhat by C3-PO and R2-D2 in Star Wars, HAL from 2001, or Marvin the Manically Depressed Robot of Douglas Adams’ Hitchhiker’s Guide to the…
In these austere times, we understand the general reticence about investing in new technology. After all, it can be perceived as a potentially expensive outlay. Especially when the legacy technology you’ve got installed has served you so well for so long. We get the fact that you probably need convincing that the outlay is worth…
Carrying on with our goal to break through the jargon of this magical technological (oxymoron, perhaps?) age, this short article is going to take a look at the API. What it is, what it does, and why it’s important. That’s right, another acronym. A.P.I = Application Programme Interface Now, before you glaze over in the…
There’s a growing focus on improving technology in insurance. Though it’s worth noting that this focus is not achieving dramatic results as demonstrated by the rant from Mark Wilson of Aviva this week which compared insurance tech in the UK to the Stone Age. However, despite slow progress there are clear efforts to improve the…
Insurance, like nearly every industry, has its giants. They hold a dominant share of customer spending and at times the smaller broker must despair of their chances against these titans. They can spend more on advertising, more on marketing and reach more potential clients and as their market share rises – they can do this…
