Our sister website SchemeServe has written about how direct insurers could pose a threat to brokers. They do, after all, have the muscle and the budget to market to customers directly and persuade them off broker’s books. Often, through advertising, they’ll try to persuade customers that they’re in fact saving vast amounts of money if…

blockchain

In the grand scheme of things, the potential of blockchain technology is huge and it is often touted as the biggest disruptor in almost all industries and somewhat of a fourth industrial revolution.  Although still very much in its infancy, this business unusual technology provides a comprehensive, always up-to-date record of anything and everything –…

In an age where everything is automated you can service your customer’s needs and interact with them through chatbots. Often also referred to as talkbots, chatterbots, bots, interactive agents or an Artificial Conversation Entity (ACE), chatbots are essentially a computer programme, which conducts a conversation via auditory or textual methods. They’re super handy, particularly as…